Returns, Refunds & Warranty
Returns, Refunds & Warranty
Overview:
At RevuuMe, our commitment is to customer satisfaction and quality service. This policy provides detailed information on circumstances under which returns, refunds, and warranties are handled.
Returns:
No Returns for Change of Mind: We prioritize providing all relevant information to make informed decisions. As such, we do not accept returns due to change of mind. Please review your order carefully before purchasing.
Defective or Incorrect Items: If you receive an item that is defective or significantly different from the description, you may be eligible for a return within 14 days of receiving your order. Items must be in their original condition.
Return Process: To initiate a return, please contact us at Support@RevuuMe.com with your order number and a detailed explanation of the issue. We will provide you with further instructions on how to proceed.
Refunds:
Eligibility: Refunds are considered on a case-by-case basis for defective or incorrect items only. After your return is received and inspected, we will notify you of the approval or rejection of your refund.
Processing: Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Non-Refundable Items: Please note that some items may be non-refundable or only eligible for a partial refund depending on their nature and the issue.
Warranty:
Coverage: Our products come with a standard warranty covering defects in materials and workmanship for 30 days from the date of purchase.
Making a Claim: If you believe your item has a defect covered under warranty, please contact us with your order details and a description of the problem. We will guide you through the warranty claim process.
General Conditions:
- Proof of Purchase: Keep your proof of purchase safe, as it is required for all returns, refunds, or warranty claims.
- Shipping Costs: Customers are responsible for shipping costs when returning an item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
- Exchanges: We replace items if they are defective or significantly not as described. If you need an exchange, please reach out to us.
Contact Us: For any questions or more information about our Returns, Refunds, and Warranty Policy, please contact us at Support@RevuuMe.com
